Language Point is Sunderland's Interpretation and Translation Service. Run by the City Council, it is based at its Social Services Directorate.

Its objective is to provide a high-quality, impartial and professional language support to organisations and agencies who have clients with limited command of English language. By doing so Language Point facilitates the clients' equal access to public services.

Interpretation and translation services are delivered by a pool of sessional workforce. All staff undergo a strict selection procedure and are trained to work effectively in a wide range of public sector organisations. Their development is continuous and needs-based. Professionals are encouraged to take part in the identification, design and delivery of training modules.

Language Point require a simple and user-friendly procedure to be followed when booking an interpreter or a translator. A charge will be made for this service.

For any additional information, comments or feedback you can contact the Co-ordinator of Language Point :-

Language Point, Social Services, Cassaton House, 43-49 Fawcett Street, Sunderland, SR1 1RR

Telephone: 0191 5661750 - Fax:  0191 5661751 - e-mail languagepoint@ssd.sunderland.gov.uk

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NERS The Sunderland office of NERS offers an interpreting and translating service, and is a specialised provider of professional language services for asylum seekers and refugees in the North East of England. The service covers asylum seekers and refugee’s rights, including Immigration, Health, Social Services and the NASS system, but constantly expand training modules to incorporate other areas of work. Albanian, Amharic, Arabic, Assyrian, Azeri; Bengali, Berber, Bosnian, Bulgarian; Cantonese, Croatian, Czech; Dari; Farsi, French, Fullah; Hindi; Kikongo, inyarwanda, Kurdish (Sorani); Lingala, Lithuanian; Mandarin, Mirpuri, Moldovan; Ndebele; Pashtu, Polish, Portugese, Punjabi; Romanian, Russian; Serbian, Shona, Sinhalese, Slovak, Soso, Spanish, Swahili; Tamil, Tigrinya, Turkish; Ukrainian, Urdu. 19 Villiers Street, Sunderland, SR1 1EJ Tel: 0191 510 8685, Fax: 0191 510 8697, Email: sunderland@refugee.org.uk Open: Mon - Fri 9 - 5, Wednesday pm - drop in only, Out of Hours 07932 384235

Accessibility This site will function in most types of screen reader software such as JAWS. This site has been built to comply with the Web Accessibility Guidelines (WAI). Access Keys This site uses the access key method of non-mouse navigation for primary pages. This function works in most versions of popular browsers. To use this function press and hold the ALT key, press the key you need from the list below and then press enter. A - homepage B - faq C - raising issues M - support groups E - directory F - languages Screen Reader Click here http://www.pixi.com to download a free screen reader software. Please note this site has been built to WAI guidelines and not to any single software programme. Screen reading software is an assistance tool used by those with some form of visual imparement. Click on a flag in the image below to translate the entire site. Please note that this may effect the layout on some pages and online translation tools can sometimes offer incorrect translations.

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