Terms and Site Accessibility

Language Point is Sunderland's Interpretation and Translation Service. Run by the City Council, it is based at its Social Services Directorate.

Its objective is to provide a high-quality, impartial and professional language support to organisations and agencies who have clients with limited command of English language. By doing so Language Point facilitates the clients' equal access to public services.

Interpretation and translation services are delivered by a pool of sessional workforce. All staff undergo a strict selection procedure and are trained to work effectively in a wide range of public sector organisations. Their development is continuous and needs-based. Professionals are encouraged to take part in the identification, design and delivery of training modules.

Language Point require a simple and user-friendly procedure to be followed when booking an interpreter or a translator. A charge will be made for this service.

For any additional information, comments or feedback you can contact the Co-ordinator of Language Point :-

Language Point, Social Services, Cassaton House, 43-49 Fawcett Street, Sunderland, SR1 1RR

Telephone: 0191 5661750 - Fax:  0191 5661751 - e-mail languagepoint@ssd.sunderland.gov.uk

Terms of Site Use
This site is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of these Terms and Conditions that take effect from the date of first use.

Intellectual property
The names, images and logos identifying this site, are proprietary marks of the site owner. Copying any material from the website is not permitted without prior written or emailed approval.

Hyperlinking to this web site
You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly any web page on our site.
You must not deep link directly to non html documents such as PDF, PowerPoint, Word, Excel, txt or rtf files.
However, we do not permit our pages to be loaded into frames on your site. Our pages must load into the user's entire window.
If you do link to us, we request that our page loads into a new browser window with all standards menu and button present to the user.

Hyperlinking by us at this site.
We are not responsible for the content or reliability of the linked websites. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages. If you feel a link on this site to any other third party is inaccurate or misleading please contact us and we will investigate any alteration we be live may be needed.

Virus protection
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Disclaimer
We make every reasonable effort to ensure that the website and material relating to information, products and services (or to third party information, products and services), is accurate. If you are aware of any inaccuracies, please contact us at the address below. Ownership of all content is with NERAF. We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of this website. We reserve the right to edit content supplied to us by any third party. The message board is moderated, and none of the messages received have an automatic right to be displayed on the site. Message are always viewed for approval prior to posting to the public

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales
Privacy statement

If you are a user with general public and anonymous access, the website does not store or capture personal information, but merely logs the user's IP address that is automatically recognised by the web server.
Other than if needed for accessability purposes, we do not use cookies for collecting personal user information and we will not collect any information about you except that required for system administration of our web server.

Data Protection
Where it is believed to be appropriate, the site will comply with the Data Protection act 1998.

Site Contacts
Content is the responsibility of, managed and controlled on a day-to-day basis by NERAF. Any correspondence relating in any way to this site should be sent in written or email form only to the address below. Personal callers are not accepted without prior appointment.